Legal notice

The Regional Tourism Board (Auvergne-Rhône-Alpes Tourisme), located at 11 bis Quai Perrache – 69002 Lyon – FRANCE, provides tourist information for the Auvergne-Rhône-Alpes destination for tour operators and members of the press via the website inauvergnerhonealpes.com (the Website).

Publication director: Lionel Flasseur, Director of Auvergne-Rhône-Alpes Tourisme.

Website created and hosted by:

THURIA GRAND EST
21 Avenue de l’Europe – Espace Européen
67300 SCHILTIGHEIM
contact@thuria.com

The present General Terms and Conditions govern the use and access to the Website.

By accessing and using the Website, users hereby accept the latest on-line version of the present General Terms and Conditions.

1- Description of service

Auvergne-Rhône-Alpes Tourisme presents tourist information for Auvergne-Rhône-Alpes on the Website with the goal of informing and assisting tour operators and members of the press.

A search engine is available for users to access lists of service providers as well as various documents and videos.

With reference to the presentation and marketing of holiday offers, Auvergne-Rhône-Alpes Tourisme acts solely as an intermediary between users and tourism service providers. This intermediary role is provided free of charge by Auvergne-Rhône-Alpes Tourisme in order to provide information to clients. Auvergne-Rhône-Alpes Tourisme has carefully chosen choosing these tourist offerings, but may in no case be held liable for a tourism provider’s failure to meet a client’s obligations.

2 – Access and Availability

Access to the Website is free to any person wishing to be informed on the tourist offerings of the Auvergne-Rhône-Alpes destination.

Access to the site is permanent and uninterrupted, except in cases of force majeure or other events beyond the control of Auvergne-Rhône-Alpes Tourisme, and is subject to possible technical failures and necessary maintenance for the proper functioning of the Website.

Moreover, due to the nature of the Internet, Auvergne-Rhône-Alpes Tourisme cannot guarantee that the Website will be available at all times.

3 – Liability

Auvergne-Rhône-Alpes Tourisme strives to provide users with the most reliable and qualitative information available.

Auvergne-Rhône-Alpes Tourisme does not make any warranties about the accuracy or completeness of the information provided on the Website. Auvergne-Rhône-Alpes Tourisme cannot therefore be held liable for any direct or indirect damage suffered by users or by third parties resulting from the information provided on the Website, and more generally, during the consultation and use of the Website.

Auvergne-Rhône-Alpes Tourisme displays holiday offers in the Auvergne-Rhône-Alpes region on the Website, proposed by tourism service providers.

Auvergne-Rhône-Alpes Tourisme takes no part in the commercial relationship initiated between the users of the Website and the service providers; the role Auvergne-Rhône-Alpes Tourisme is only to present the tourist offerings and to connect users to service providers.

Auvergne-Rhône-Alpes Tourisme cannot thus be held responsible for direct or indirect damage suffered by users or by third parties resulting from information presented on the Website relating to holiday offers, as well as in a potential commercial relationship with the service providers responsible for the marketing of these offers.

In addition, Auvergne-Rhône-Alpes Tourisme does not monitor the sites linked to on the Website via hyperlinks, and cannot be held liable for these sites or their content.

4- Privacy and personal information

As a user of the Website or our social network platforms (Facebook page, Twitter account…), you authorize Auvergne-Rhône-Alpes Tourisme to use your personal information and/or transmit the data to its partners for commercial purposes, who may send you additional tourist information and/or exceptional holiday offers.
This information allows Auvergne-Rhône-Alpes Tourisme to better understand the users of the Website and our social network platforms.
It will be used to inform you of products and services offered by Auvergne-Rhône-Alpes Tourisme or its partners.

As a user, you have the right to access, modify, rectify or delete any data concerning you (Data Protection Act of 6 January 1978, as amended)

To request that your information be deleted or corrected, contact us by post: Aurélie Devif, Auvergne-Rhône-Alpes Tourisme, 11 bis Quai Perrache – 69002 Lyon

Auvergne-Rhône-Alpes Tourisme may use cookies.
Cookies do not identify users by name, but in a general way to collect information during your visit on our site. This will allow us to know what parts of our website interest you the most.
Auvergne-Rhône-Alpes Tourisme will then be able to better understand your interests and optimise the website with content and information tailored to your needs.

You can detect the existence of these cookies and delete them if desired.
You can refuse cookies by disabling this function in your browser preferences.

5 – Intellectual property

All the texts, photos, videos, data, posters, logos, trademarks and other elements displayed on the Website are protected under intellectual property law, including copyright, related rights, trademark rights and under legislation on the protection of databases.

Accordingly, you may not use, distribute, reproduce or perform any other operation on these documents, in whole or in part, without the express permission of the author, in accordance with Articles L 111-1, 122-1 and 122-4 of the Code of Intellectual Property.

Only the legal exceptions provided for in Article L 122-5 of the Code of Intellectual Property are authorised, namely the utilisation in a family setting, a copy for your own use or the right to use a short quotation (subject clearly indicating the name of the author and the source).

Any non-compliance with these provisions is constitutive of counterfeiting and liable to prosecution, and in particular to criminal sanctions.

6 – Various

In the case where one of the provisions of these General Conditions is deemed as null and void under a present or future legal or regulatory provision, or from a legal decision carrying the authority of res judicata issued by a competent jurisdiction or body, this provision of the contract would be considered void, but all other provisions of the present General Terms and Conditions would remain binding between the Parties.

Auvergne-Rhône-Alpes Tourisme reserves the right to unilaterally modify the terms of the present General Terms and Conditions.

The new clauses will govern all future relations between the parties, and only the new version will be valid.

The present General Terms and Conditions are governed by French law both in substance and in form.

In the case of a dispute, the parties agree to seek an amicable solution before bringing a case before the competent jurisdiction.

7 – Credits

Photos credits: refer to the legends of each photo on the website